File Preparation

In order to ensure your files are print-ready, we recommend that you upload them in Press Quality or Best Quality PDF format. If you are uploading PDF files created in Photoshop, please be sure all layers are flattened. You can use default settings for Press Quality except as shown here in these images. Your settings windows may look a little different and may vary in different programs as to the amount of options. If you have any questions we will be happy to assist you. Please call 423-586-7632 or contact us here.

We also accept .JPG (JPEG), .EPS and .TIF (TIFF) file types, however PDF is the preferred format. We will of course attempt to support any files that you provide, but please be advised that additional charges may apply.

When submitting multiples of any item, please submit one page per item instead of grouping them on one larger page. This would take longer for you to make and us longer to disassemble.


Use a minimum resolution of 300 dpi for all image files. Build your files at actual size. Incorrectly sized files cannot be fixed by simply scaling up or down.


The area beyond the trim edge of your page document is considered the bleed area. When butting a color or image up to the edge of your page, it’s required that the color or image bleed ⅛” beyond the edge of your layout document to prevent an unwanted white border from showing when the document is trimmed. For the bleed to show up in your PDF, you must indicate ⅛” bleed in your PDF export settings. See Image 2.


The trim area indicates the finished size of the document and is specified with crop marks.  Allow the software to add the trim marks when you create your PDF. See Image 2. Do not manually draw in the trim marks. Files should include trim marks set back .125” from the edge of the document.  See Image 2.

Safe Area

Keep important information within the safe margin (at least 1/8” – 1/4” from the edge) to ensure that it isn’t cut off when your document is trimmed.


Use the CMYK colorspace (Cyan, Magenta, Yellow, blacK) when creating your layout document. These are industry standard printing colors. CMYK colors are different than RGB (Red, Green, Blue), which are used to display colors on your screen. Additionally use the ink manager to convert all spot colors to CMYK in your PDF settings. See 3rd and 4th images.

Black Ink

When your project has large, solid black ares please convert to Rich Black. The rich black combination we prefer is C = 40, M = 0, Y = 0, K = 100. For best results on the press, do not use rich black on type. Never use rich black on type unless it is very large display type.

Small Type

Reversed type should be no less than 7 pt., bold, and if possible, a sans-serif. (i.e., Helvetica or Arial) Fine lettering (thin lines, serifs) should be only one color for best registration. Small black type should be 100% black rather than rich black for best registration.

Fine Lines

All lines and line art images should be a minimum .5 pt. thickness to reproduce effectively on the press.

File Upload

After you have submitted and paid for your order you will be able to upload your file to us. If you have already done this and need to get back to your order you may use the button below.

Press Quality General Settings

Press Quality PDF Marks & Bleeds Settings

Press Quality PDF Output Settings

Press Quality Ink Manager Settings